Last updated: August 23, 2026
Welcome to Pro Glass Tool. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to these Terms.
Products and Professional Use
Pro Glass Tool supplies automotive glass repair, removal, preparation, handling, and installation tools, equipment, kits, and consumables.
Many products are intended for trained automotive-glass professionals. Customers are responsible for selecting the correct product, confirming compatibility, following manufacturer instructions, wearing appropriate personal protective equipment, and complying with applicable safety requirements.
Product information on this website does not replace professional training, vehicle-manufacturer procedures, technical data sheets, safety data sheets, or applicable industry standards.
Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, weights, compatibility information, and specifications.
Measurements may be approximate, and actual colors, packaging, accessories, or product details may vary. We reserve the right to correct errors, update information, or change products without prior notice.
Unless specifically stated, accessories, batteries, chargers, replacement blades, resin, primer, and other consumables are not included.
Product Selection and Compatibility
Customers are responsible for reviewing product specifications and determining whether a product is suitable for the intended vehicle, glass, application, tool system, or repair procedure.
If you are uncertain about compatibility, contact Pro Glass Tool before placing the order or using the product.
Orders
Submitting an order does not guarantee acceptance. We reserve the right to accept, reject, limit, or cancel an order for reasons including:
- Product availability
- Pricing or description errors
- Suspected fraud or unauthorized activity
- Payment or billing problems
- Shipping restrictions
- Incorrect customer or product information
- Quantity limitations
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
Pricing and Payment
Prices are displayed in U.S. dollars unless otherwise stated. Prices, promotions, discounts, and product availability may change without notice.
Applicable taxes, shipping charges, freight costs, duties, and other fees will be displayed during checkout when possible.
Customers are responsible for providing complete and accurate billing, shipping, and payment information.
Shipping and Delivery
Orders are subject to our Shipping & Delivery Policy. Processing and delivery dates are estimates and are not guaranteed.
Customers are responsible for providing a complete and accurate delivery address. Charges resulting from an incorrect address, failed delivery, redelivery, rerouting, special handling, or freight requirements may be the customer’s responsibility.
Risk of loss and title transfer as determined by applicable law and the shipping terms associated with the order.
Returns and Refunds
Returns, exchanges, and refunds are governed by our Return Policy.
Products must receive return authorization before being sent back. Opened consumables, used tools, chemicals, customized items, special-order products, and final-sale products may not be eligible for return.
Warranty
Warranty coverage varies by product and manufacturer and is governed by our Warranty Policy and any applicable manufacturer warranty.
Warranties generally do not cover normal wear, misuse, accidents, improper maintenance, incorrect operation, unauthorized modification, or unauthorized repair.
Warranty evaluation may require proof of purchase, photographs, video, troubleshooting information, and return of the complete product.
Website Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account.
You agree to provide accurate, current, and complete account information and to notify us promptly if you believe your account has been accessed without authorization.
Intellectual Property
All website content—including text, product descriptions, graphics, logos, photographs, videos, page designs, and other materials—is owned by or licensed to Pro Glass Tool and is protected by applicable intellectual-property laws.
Content may not be copied, reproduced, modified, distributed, republished, or used for commercial purposes without prior written permission.
Customer Content and Communications
If you submit a product review, photograph, comment, suggestion, or other content, you represent that you have the right to provide it and that it does not violate another person’s rights.
You grant Pro Glass Tool a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute submitted content for operating and promoting our business, subject to applicable law and our Privacy & Cookies Policy.
Prohibited Uses
You may not use this website:
- For unlawful, fraudulent, or deceptive purposes
- To interfere with website security or operation
- To introduce viruses, malicious code, or harmful technology
- To collect information about other users without authorization
- To violate intellectual-property, privacy, or other legal rights
- To misrepresent your identity or purchasing authority
- To place unauthorized, fraudulent, or automated orders
- To scrape, copy, or commercially exploit website content without permission
Third-Party Services
Our website may contain links to third-party websites or use services provided by Shopify, payment processors, shipping carriers, analytics providers, advertising providers, and other service providers.
We are not responsible for the content, availability, security, products, policies, or practices of independent third parties.
Disclaimer
To the fullest extent permitted by law, the website and its content are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, error-free, completely secure, or free from harmful components.
Product descriptions, instructions, and other website information are provided for general informational purposes and do not replace professional training or applicable manufacturer procedures.
Nothing in these Terms excludes rights or warranties that cannot legally be excluded.
Limitation of Liability
To the fullest extent permitted by law, Pro Glass Tool will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses arising from website use, product selection, improper tool use, installation errors, business interruption, vehicle damage, glass damage, or loss of profits.
To the fullest extent permitted by law, our total liability relating to a purchased product will not exceed the amount paid for that product.
Some jurisdictions do not allow certain limitations or exclusions of liability, so some of these provisions may not apply to you.
Indemnification
To the extent permitted by law, you agree to indemnify and hold Pro Glass Tool harmless from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or misuse of a product.
Governing Law
These Terms are governed by the laws of the State of [State], without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
Entire Agreement
These Terms, together with our posted policies and any terms displayed during checkout, constitute the agreement between you and Pro Glass Tool relating to your use of the website and purchase of products.
Changes to These Terms
We may update these Terms periodically. Changes become effective when posted on this page with an updated revision date.
Contact Us
Questions about these Terms may be submitted through our Contact Us page or sent to:
Pro Glass Tool
Email: [Customer service email]
Address: [Business mailing address]